At your service!
the Generate Support Centre delivers the necessary support to ensure the Generate
Group not only provides a market-leading solution, but ensures
they are used to the best of their capabilities, and any complications
are resolved efficiently so business processes are not interrupted.
Generate Support offers 4 key support functions:
Consultation Our wealth of experience means the
Generate Group are best placed to assist your business with
IT planning and strategic advice
Bureau Service An invaluable service where experienced
operators with IT and accountancy experience can audit performance
and provide an independent source of reporting.
Help Desk Varying degrees of full technical support
on a 24 hour, 7 day a week basis. This includes telephone and
modem support from a fully trained team of experts. Click here
for further detail.
Training Whilst our products and solutions are
designed to increase efficiencies, the Generate Group believe
in providing added-value services to maximise any systems potential.
Accredited training courses are held regularly in our training
centre as well as regional centres.